Serving Flower Mound, TX 75022 & 75028•Open 24 hours, every day (972) 945-2293
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Leak Detection FAQs

Questions About Leak Detection, Answered Plainly

How detection works, what a visit involves, and when to call. For anything urgent, call (972) 945-2293 any time of day or night.

Technician using a thermal imaging camera to scan an interior wall for hidden water leaks.
A thermal imaging scan reveals temperature differences caused by hidden moisture.

A hidden water leak raises a lot of practical questions, and you deserve plain answers before you book anything. Below are the questions Flower Mound homeowners ask us most, with honest, no-fluff answers. If your question is not here, call (972) 945-2293. We answer 24 hours a day.

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Frequently Asked Questions

How does leak detection actually work?

We combine several non-invasive methods. Acoustic listening equipment picks up the sound of water escaping a pressurized pipe, even under concrete. Thermal imaging cameras show the temperature differences that moisture creates inside walls and floors. Meter and pressure testing then confirm whether a system is losing water and where. Layering these methods lets us narrow the search to a small, specific area instead of guessing. Read more about how leak detection works.

How long does a detection visit take?

A typical detection visit takes an hour or two. A single suspected leak with clear signs, such as a warm spot on the floor or the sound of running water, is usually on the quicker side. A whole-house check or a property with several areas of concern takes longer, because each zone gets tested on its own. See exactly what happens during a visit on our leak detection process.

What affects the cost of a detection visit?

Cost depends on the type of leak and the scope of the work. A slab leak under a concrete foundation takes different equipment and time than a pool losing water or a suspected break in the yard line. Property size, how many zones need testing, and access to the plumbing all play a role. You always get a quote before any work begins, so there are no surprises. Learn more in our guide to leak detection cost factors in Texas.

Will you have to tear up my floors or cut into walls to find the leak?

No. Detection is non-invasive by design. We start with acoustic listening, thermal imaging, and testing that does not disturb your home at all. Only after the leak location is pinpointed would any opening happen, and you approve that step before it does. The whole point of specialist detection is to make any repair small and targeted instead of exploratory. See the full approach on our leak detection process.

Which areas do you serve?

We are based in Flower Mound and serve the 75022 and 75028 ZIP codes, plus nearby cities across Denton County: Lewisville, Highland Village, Coppell, Grapevine, Southlake, Argyle, Bartonville, Double Oak, Trophy Club, and Roanoke. If you are just outside these areas, call anyway and ask. See how to reach us for details.

What should I do if water is leaking right now?

Call (972) 945-2293 immediately. We answer 24 hours a day, every day, including weekends and holidays. While you wait, it helps to know where your main water shutoff valve is and to clear a path to the water heater, under-sink cabinets, and any area showing signs of water. Do not touch anything that looks electrically unsafe. See what counts as an emergency on our emergency leak detection page.

What should I do before the technician arrives?

Three things help the visit go smoothly. First, clear access around the water heater, under sinks, and the main shutoff valve so equipment and testing are not delayed. Second, write down what you have noticed and when: the date the water bill jumped, which rooms show signs, whether you hear running water with everything off. Third, if you have recent water bills, have them handy, since usage history helps confirm the leak. A simple water meter check beforehand can also tell you a lot.

What are the signs of a slab leak in a Flower Mound home?

Slab leaks are common here because many Flower Mound homes sit on slab-on-grade foundations over expansive North Texas clay soil, which shifts as moisture levels change. Watch for a hot or warm spot on the floor, the sound of running water when every tap is off, a sudden jump in the water bill, damp carpet or buckling wood flooring, cracks appearing in floors or walls, and unexplained low water pressure. Our guide to the signs of a slab leak walks through each one.

Can you find out where my pool is losing water?

Yes. Pool leak detection is one of our specialties. We start by ruling out normal evaporation, then test the plumbing lines, the equipment pad, and the pool structure itself using pressure testing and dye testing. Texas summers make evaporation a real factor, so the first step is always confirming you actually have a leak before testing begins. Learn more about pool leak detection.

Do you work on commercial properties?

Yes. We detect leaks for offices, retail spaces, restaurants, and HOA common areas across our service area. Commercial jobs often involve larger systems, multiple zones, and timing constraints around business hours, so we plan the visit around your schedule. Call (972) 945-2293 to discuss the property and get a quote. See commercial leak detection for details.

Still unsure about something? The fastest answer is a phone call. Reach us at (972) 945-2293 any time, or request a quote and we will get back to you.

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